Effective Date: 24 March 2025
At Phrommarin Massage, we respect your privacy and are committed to protecting any personal information you provide. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.phrommarinmassage.co.uk or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, phone number, email address, and any information provided when making a booking or enquiry.
- Booking Information: Details related to your appointments, preferences, and treatment history.
- Payment Information: We do not store payment details. Any payments made online are processed securely via third-party payment providers.
- Technical Information: IP address, browser type, and website usage data collected via cookies for website improvement.
2. How We Use Your Information
We use your information to:
- Process and confirm bookings and enquiries
- Provide customer support and respond to your messages
- Send appointment reminders and updates
- Improve our website experience and services
- Comply with legal and regulatory requirements
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. By continuing to use our website, you consent to our use of cookies. You can manage or disable cookies through your browser settings.
5. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for their privacy policies or practices.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Phrommarin Massage, 38 Highbridge Street, Waltham Abbey EN9 1BS
Email: phrommarin.yangnok&gmail.com
Telephone 07946 639496
This Privacy Policy may be updated from time to time, and any changes will be posted on this page.